22-07-2016, 11:46 PM
Imparial War Museum - то се куца на Гуглу, па се траже слике, па упит за куповину. Они пошаљу формулар, има једно 5 страна, кад се попуни, одговоре пошто је слика. Компликовано ми је да копирам тај формулар, а ово пише после формулара:
Cancellation, return and refund policy
If you wish to change or cancel an order prior to your goods being dispatched, if you have received damaged or incorrect goods, or if you wish to return unwanted goods, please notify us by email at imagesales@iwm.org.uk. We cannot accept cancellations by phone. In the case of a return, please notify us within 7 working days of receipt of the goods. Please return the goods to us within 14 days from the notice of cancellation date. We recommend that the goods are returned by recorded delivery so that you have proof of postage as we cannot accept responsibility for goods lost in transit. The goods must be returned in their original packaging, stating the reason for the return, to the following address:
Imperial War Museums, Image Sales Returns, Lambeth Road, London SE1 6HZ
Goods must be returned to us before we can action a refund. We will refund the total price of the goods, including delivery charges, to the original debit/credit card used in the transaction. We will process the refund within 7 working days following receipt of the returned goods, or within 7 working days following written notice of cancellation providing the goods have not been dispatched. We will not be responsible for the cost of returning the goods to us unless they are faulty or delivered to you in error. A refund of the delivery costs you have incurred when returning the goods to us, no greater than the original delivery charge, will be given in the instance of incorrect, damaged or faulty goods.
Copyright
IWM is committed to respecting third party rights, as well as ensuring that it pursues infringements of IWM Intellectual
Property Rights, where appropriate, so that it can fully use and exploit its own assets and safe guard its collections on behalf of the public. IWM makes all reasonable efforts to trace rights holders and obtain their consent to publish material and ensure that all attribution statements are correct. IWM would like to hear from any copyright owners who are not properly identified so that we may make the necessary corrections. IWM has acted in good faith at all times and on the best information available to us at the time of publication. If anyone considers that their copyright has been inadvertently infringed, please use the template in the Take Down Policy, available from the Museum’s website and send to ccmsprojectteam@iwm.org.uk. For any other copyright queries, please contact the museum at copyright@iwm.org.uk.
Licensing
When purchasing an Image from IWM you will be asked to indicate your intended use of the Image. The type of usage will indicate the type of license that is granted for the Image. If your intended usage is for personal or non-commercial academic purposes, then you will be granted a non-commercial license, for which no additional charge applies. If you intended usage is for commercial purposes, you will need to purchase a commercial license. No permission for commercial use should be inferred from the application process. Penalty fees will be charged if applicable for retrospective applications. It is advised that you apply for commercial licenses well before the date of production/ publication, so that any potential difficulties can be identified and resolved. If a commercial license is granted, the IWM requires that a copy of the product or publication be sent free of charge to the Image Sales and Licensing Department.
Note: Whilst IWM is able to license most of the images in its care, there are some images that the museum is unable to license because the copyright resides with a third party copyright holder or for ethical reasons. In such cases, it is the responsibility of the purchaser to obtain the relevant permissions for use.
Privacy policy
Imperial War Museums (IWM) and the Imperial War Museum Trading Company are committed to protecting your privacy. We use the information we collect about you to fulfill your order, to provide a more personalized service, and to help us plan and develop our retail operations. We may also use it to tell you about changes in our services, future events and developments, or about special offers we think you'll find of interest. Information about how to opt out of these communications will be included in every email we send you, or you can opt out when placing your order. All of the information you give us is kept private and secure. We do not sell or rent information about our customers to third parties. Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. By disclosing your personal information to us in using this order form, or by telephone, you consent to the collection, storage and processing of your personal information by Imperial War Museums and the Imperial War Museum Trading Company in the manner set out in this Privacy Policy. If you have any questions or concerns about the information we hold about you, you can email us at mail@iwm.org.uk. For further information on the Data Protection Act 1998, please see the
Information Commissioner’s Office website at informationcommissioner.gov.uk.
Phone orders
We regret that we are unable to accept orders over the telephone.
Cancellation, return and refund policy
If you wish to change or cancel an order prior to your goods being dispatched, if you have received damaged or incorrect goods, or if you wish to return unwanted goods, please notify us by email at imagesales@iwm.org.uk. We cannot accept cancellations by phone. In the case of a return, please notify us within 7 working days of receipt of the goods. Please return the goods to us within 14 days from the notice of cancellation date. We recommend that the goods are returned by recorded delivery so that you have proof of postage as we cannot accept responsibility for goods lost in transit. The goods must be returned in their original packaging, stating the reason for the return, to the following address:
Imperial War Museums, Image Sales Returns, Lambeth Road, London SE1 6HZ
Goods must be returned to us before we can action a refund. We will refund the total price of the goods, including delivery charges, to the original debit/credit card used in the transaction. We will process the refund within 7 working days following receipt of the returned goods, or within 7 working days following written notice of cancellation providing the goods have not been dispatched. We will not be responsible for the cost of returning the goods to us unless they are faulty or delivered to you in error. A refund of the delivery costs you have incurred when returning the goods to us, no greater than the original delivery charge, will be given in the instance of incorrect, damaged or faulty goods.
Copyright
IWM is committed to respecting third party rights, as well as ensuring that it pursues infringements of IWM Intellectual
Property Rights, where appropriate, so that it can fully use and exploit its own assets and safe guard its collections on behalf of the public. IWM makes all reasonable efforts to trace rights holders and obtain their consent to publish material and ensure that all attribution statements are correct. IWM would like to hear from any copyright owners who are not properly identified so that we may make the necessary corrections. IWM has acted in good faith at all times and on the best information available to us at the time of publication. If anyone considers that their copyright has been inadvertently infringed, please use the template in the Take Down Policy, available from the Museum’s website and send to ccmsprojectteam@iwm.org.uk. For any other copyright queries, please contact the museum at copyright@iwm.org.uk.
Licensing
When purchasing an Image from IWM you will be asked to indicate your intended use of the Image. The type of usage will indicate the type of license that is granted for the Image. If your intended usage is for personal or non-commercial academic purposes, then you will be granted a non-commercial license, for which no additional charge applies. If you intended usage is for commercial purposes, you will need to purchase a commercial license. No permission for commercial use should be inferred from the application process. Penalty fees will be charged if applicable for retrospective applications. It is advised that you apply for commercial licenses well before the date of production/ publication, so that any potential difficulties can be identified and resolved. If a commercial license is granted, the IWM requires that a copy of the product or publication be sent free of charge to the Image Sales and Licensing Department.
Note: Whilst IWM is able to license most of the images in its care, there are some images that the museum is unable to license because the copyright resides with a third party copyright holder or for ethical reasons. In such cases, it is the responsibility of the purchaser to obtain the relevant permissions for use.
Privacy policy
Imperial War Museums (IWM) and the Imperial War Museum Trading Company are committed to protecting your privacy. We use the information we collect about you to fulfill your order, to provide a more personalized service, and to help us plan and develop our retail operations. We may also use it to tell you about changes in our services, future events and developments, or about special offers we think you'll find of interest. Information about how to opt out of these communications will be included in every email we send you, or you can opt out when placing your order. All of the information you give us is kept private and secure. We do not sell or rent information about our customers to third parties. Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. By disclosing your personal information to us in using this order form, or by telephone, you consent to the collection, storage and processing of your personal information by Imperial War Museums and the Imperial War Museum Trading Company in the manner set out in this Privacy Policy. If you have any questions or concerns about the information we hold about you, you can email us at mail@iwm.org.uk. For further information on the Data Protection Act 1998, please see the
Information Commissioner’s Office website at informationcommissioner.gov.uk.
Phone orders
We regret that we are unable to accept orders over the telephone.